Hotels and guesthouses
The morning handover should not depend on who remembers what.
A small hotel runs on a booking export, a shared inbox and whatever the night shift wrote down. Each of these is correct somewhere. Nobody has them side by side at seven in the morning.
What people here ask it for
- 1Each morning, show arrivals that still owe a deposit.
- 2Tell me which guest messages have had no reply for two days.
- 3List late checkout requests next to today's arrivals for the same rooms.
- 4Compare the rates on our list with the rates in this month's agreement.
- 5Show bookings that came in overnight, and any that changed.
- 6Each Friday, list next week's groups and what we still need from them.
Starting
What to bring on day one
Your booking system does not need to be connected. Bomuno has no direct connection to booking systems yet, so start from what it can already export.
- BookingsA CSV or Excel export from your booking system. Upload a fresh one against the same source, and changed records keep their history.
- Guest mailGmail, connected with its own sign-in. Bomuno reads it and writes drafts, and you send them.
- Rate lists and rostersGoogle Sheets, or any spreadsheet you can upload.
What stays with a person
- Replies to guests
- A draft waits in Gmail for someone at the desk to read and send.
- Refunds and rate changes
- Bomuno can point at a difference. It changes nothing in your booking system.
- What it thinks
- "Worth a reminder" is labelled as its reading, and the desk decides.
Next use case
Restaurants and cafés
Illustrative. This describes how a team in this field could use Bomuno. It is not a customer's story.
Try it on your own front desk
Send us a booking export and tell us what the morning shift checks first. We will build that page with you.